I have always enjoyed dining at your restaurant for years, but my experience on Monday night, February 10, 2025, was one of the worst I’ve had.

While the food was excellent as always, the service was extremely disappointing. The cashier, who appeared to be of Indian or Pakistani descent and was wearing an earring, was unprofessional and spoke with a thick accent that was difficult to understand. More importantly, he displayed inappropriate behavior by looking at my wife in a disrespectful manner.

When I requested that my food be packed for takeaway, instead of doing it himself as expected, he simply handed me the containers, despite the fact that you charge a 12% service fee. This level of service is unacceptable for a restaurant of your caliber.

I strongly urge you to take action and reconsider keeping such an employee, as this kind of service will undoubtedly drive loyal customers away. I have always shared my wonderful experiences at your restaurant, but unfortunately, this time, I will be sharing my disappointment.

It’s a quite small space, however, wasn’t busy at all when we went there. Staff was extremely friendly and the food was great. Their Zen special chicken was really good. We ended up ordering it twice. Their menu offer both Thai and hakka and it’s halal. We went there in group of 8 and had a good quality time as a family.

Delicious Hakka food. Lots of great options.

Everyone keeps recommending the Zen Special Chicken. I thought it was good, but only if you like a bit of sweetness.

Hakka Spicy Noodles and Chilli Potatoes were my favorites. Veg Manchurian was pretty good too.

Do not get the fried wings. There’s no flavor or salt. Just fried battered wings.

Very very disappointed with the quality and taste of the foods that I ordered.
It was expectation Vs. reality👎🏻👎🏻. You guys really need to work out a lot on your dumplings. Too less stuffings and bland in taste.

HORRIBLE HORRIBLE food. Me and my wife recently moved to Oshawa and it’s our first time we ordered something in this location. Waited for so long for such a disgusting food. We ordered chicken Hakka noodles and chicken friend rice. As I said, both dishes were requested with Chicken. But, I couldn’t believe there were hardly any chicken in that. Both items were just so bad that we ate just little bit just because we were super hungry and waited for so long. BEWARE OF THIS PLACE.It’s just disgusting. What a horrible sad experience.

Good food, service and restaurant. Portion sizes were good

The Pad Thai wasn't the flat noodles - Taste was ok.

The Green Curry and Mango salad was excellent. Looking forward to coming back soon! 👍🏽

I love this place for both dine in & take out. Their portions are fantastic, and I usually get a second meal out of my Pad Thai! Their service is efficent and friendly, and they will remember you, which is always so lovely. I definitely recommend The Zen

Really enjoy coming here for my daily lunch take out, they have such a great menu, and their portions and quality are up to quality standards and delicious!

I enjoy the lunch special, spicey garlic chicken with the hot and sour soup !

I love Thai and Hakka - amazing to find a restaurant that does both exceptionally well. The sweetest staff , really good quality dishes and great quantities. If you are looking for somewhere new to try then you won’t be disappointed

I came here and got their lunch special for take out. I got the bombay chicken dry and it came out to be about $14. The taste of the bombay chicken chicken was pretty good, some pieces were on the dry side. Meal came with your choice of either a spring roll, soup, or pop. The meal will definitely fill you up.